PRIVACY POLICY OF

Romero Motors, Corp. DBA: Ontario Hyundai

The Effective Date of this Privacy Policy is January 1, 2020.

 

INTRODUCTION

Ontario Hyundai ("Dealership", "we", "us", or "our") respects the privacy of the information you entrust to us. This Privacy Policy ("Policy") applies to both the online and offline collection of personal information by Dealership. By using our products and services, websites, mobile and other online and offline applications (collectively referred to as "Services"), you acknowledge that you have read and understand and consent to the terms and conditions of this Policy. If you do not agree to the terms and conditions of this Policy, please do not use our Services.

This Policy does not describe the collection, use and disclosure practices of any of our corporate affiliates or third parties. Hyundai Motor America is a nonaffiliated third party. This Policy applies only to the Dealership and not Hyundai Motor America. For information on the collection, use and disclosure practices of any company with whom you are doing business, whether or not affiliated with us, please review their privacy policies.

This website is operated by our service provider, Dealer.Com ("Website Provider"). As the operator of our website, Website Provider may have access to information (including personal information) that you submit when you use our websites, as described in this Policy. Please visit  https://www.dealer.com/company/dealer-com-privacy-policy/for more information about Website Provider's privacy practices.

The Services offered by Dealership are not directed to individuals under the age of eighteen (18). If you are under eighteen (18), you should not provide any personal information to us.

 

INFORMATION WE COLLECT

Click here https://www.ontariohyundai.com/noticeatcollection.htm for our Notice at Collection of Personal Information, which lists the categories of personal information we collect from consumers and the purposes for collecting the information.

Below is a chart regarding the personal information we have collected about consumers during the last 12 months:

 

Category of personal data

Source(s)

Purpose(s) for collection

Disclosure/sale to third parties

Identifiers, such as:

Name, postal address, email address, IP address, identification numbers (e.g., social security number, driver's license number, state identification number, military identification number or passport number)

·   Directly from consumers

·   Indirectly from consumers (e.g., from observing consumers' actions on our Services)

·  Third-party service providers, including advertising companies, analytics providers, and websites or companies that provide information regarding vehicles or provide listings of vehicles available for sale/lease, that   forward identifiers provided by consumers

 

·   To respond to consumers' requests and inquiries

·   Communicate with consumers regarding our products or services

·   Enter into and process transactions with consumers

·   Send marketing communications

·   Complete government forms

·   Confirm consumers' identity and that they are at least 18 years old

·   Confirm consumers are licensed to drive our vehicles or take delivery of a vehicle purchased or leased from us

·   Data analytics

 

·  Disclosure/sale for business purposes to internet service providers and other service providers, payment processors and, if applicable to transaction, warranty, insurance or service contract administrators

·  Disclosure/sale for marketing purposes and analytical purposes to advertising companies and other third parties

·  Disclosure for safety and warranty purposes to vehicle manufacturer, if customer purchased/leased a new or certified vehicle or if their vehicle was serviced at our dealership

·  Disclosure to state or federal agencies, when required by law

·   Disclosure/sale to vehicle manufacturer for marketing and analytical purposes, if customer purchased/leased a new or certified vehicle or if their vehicle was serviced at our dealership 

Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as:

Phone number, insurance information, bank account number, credit card number, debit card number, or other financial information, including information relating to consumers' vehicle financing or lease terms, along with vehicle information and/or signature(s).

·   Directly from consumers

·   Third-party service providers, including advertising companies and analytics providers

 

·   To respond to consumers' requests and inquiries

·   Communicate with consumers regarding our products or services

·   Enter into and process transactions with consumers

·   Send marketing communications

·   Complete government forms

·   Confirm insurance coverage

·   Confirm identity

·   Obtain authorization to collect payments

·   Collect payments

·   Confirm acknowledgement of receipt of documents we provide to consumers

·   Data analytics

·         Disclosure/sale for business purposes to internet service providers and other service providers, delivery services and payment processors

·         Disclosure to state or federal agencies, when required by law

·         Disclosure/sale to vehicle manufacturer for marketing and analytical purposes, if customer purchased/leased a new or certified vehicle or if their vehicle was serviced at our dealership

·         Disclosure/sale for marketing purposes and analytical purposes to advertising companies and other third parties

 

 

Protected classification characteristics under California or federal law, such as:

A photocopy/scan of government issued identification reveals personal information.  For example:

·   Driver's license/state identification card - includes image, date of birth, physical description and gender

·   Permanent resident card - includes image, date and place of birth;

·   Social security card - includes social security number

·   Passport - includes image, date and place of birth and nationality

·   Military ID - includes image and rank

Completion of a Translated Contract Acknowledgement or signing of translated documents reveals a consumer's primary language

·   Directly from consumers

·   Government's Military Lending Act website

·   To confirm identity

·   Confirm consumers are licensed to drive our vehicles or take delivery of a vehicle purchased or leased from us

·   Confirm eligibility for a manufacturer or lender rebate and to apply for and process any such rebate

·   Determine coverage under the Military Lending Act in connection with a financed vehicle transaction

·   Provide consumers with copies of certain documents written in the language in which their finance or lease transaction was primarily negotiated, as required by law

·   Complete government forms

·   Disclosure to manufacturer or lender for processing applicable rebate

·   Disclosure to state or federal agencies, when required by law

Commercial information, such as:

Vehicle information, ownership information, and current lease or finance terms

·   Directly from consumers

·   Third parties, such as vehicle manufacturer and/or advertising companies

 

 

·   Enter into and process transactions with consumers

·   Appraise consumers' vehicles

·   Send informational and marketing communications

·   Retain records of transactions as required by law

·   Fulfill the terms of a written warranty or product recall

·   Process warranty, insurance or service contract claims

·   Share information with state agencies as required by law

·   Data analytics

·    Disclosure/sale for business purposes to payment processors, delivery services and, if applicable to transaction, warranty, insurance or service contract administrators,

·    Disclosure for safety and warranty purposes to vehicle manufacturer, if customer purchased/leased a new or certified vehicle or if their vehicle was serviced at our dealership

·    Disclosure to state or federal agencies, when required by law

Biometric information

Consumers who finance/lease vehicles or that purchase/lease vehicles through a broker may be asked to complete a "Thumbprint form"

·   Directly from consumers

 

·   To confirm identity

 

N/A

Internet or other similar network activity information, such as:

IP address, browsing history, and search history

·   Indirectly from consumers (e.g., from observing consumers' actions on our Services)

 

·   To communicate with consumers regarding our products and services

·   Improve user experiences by making our website easier to use and navigate, and more personalized based on the profile we create about consumers

·   Data analytics

·   Disclosure/sale for business purposes to internet service providers and other service providers

·   Disclosure/sale for marketing purposes and analytical purposes to advertising companies and other third parties

 

Geolocation information, such as:

IP address and vehicle location (using GPS, as permitted by law)

·   Indirectly from consumers (e.g., from observing consumers' actions on our Services)

·   From vehicles equipped with GPS tracking (as permitted by law)

 

·  To respond to consumers' requests and inquiries

·  Enter into and process consumers' transactions with you

·  Send marketing communications

·  Track vehicles as permitted by law

·  Data analytics

·   Disclosure/sale for business purposes to internet service providers and other service providers

·   Disclosure/sale for marketing purposes and analytical purposes to advertising companies and other third parties

 

Sensory data, such as:

Audio information from voicemail messages and/or recorded phone calls (with consumers' consent) 

·   Directly from consumers

 

·  To communicate with you; some phone calls are recorded (with your consent) for training our staff and for quality assurance purposes

N/A

Professional or employment-related information, such as:

Information regarding current occupation

·   Directly from consumers

 

·   To confirm eligibility for a manufacturer or lender rebate and to apply for and process any such rebate

·   To confirm eligibility for employee discount pricing

·   Complete government forms, as required

· Disclosure to manufacturer or lender for processing  applicable rebate

· Disclosure to state or federal agencies, when required by law

Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)), such as:

Information regarding whether a consumer is or will soon be a college graduate

·   Directly from consumers

 

·   To confirm eligibility for a manufacturer or lender rebate and to apply for and process any such rebate

 

· Disclosure to manufacturer or lender for processing  applicable rebate

 

Inferences drawn from personal information to create a profile, such as:

Information regarding consumers' vehicle preferences and needs

·   Indirectly from consumers (e.g., from observing consumers' actions on our Services)

·   Third-party service providers, including advertising companies and analytics providers

·   To market our products and services to consumers

·   Data analytics

N/A

    

 

COOKIES AND OTHER DATA TECHNOLOGIES

We use, and third parties we allow use, various technologies to automatically collect information, such as cookies, local shared objects, and web beacons (generally referred to as "Data Technologies"). "Cookies" are small identifiers sent from a web server that are stored on your device for the purpose of keeping records of your visit to a website and identifying your browser or storing information or settings in your browser. "Local shared objects," sometimes known as Flash cookies, may be used to store your preferences or display content based upon what you have viewed on various websites to personalize your visit. A "web beacon," also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies. Anonymous advertising identifiers are increasingly being used on mobile devices and otherwise in a manner similar to cookies. When we refer to Data Technologies, we are including all current and similar future technologies. Some Data Technologies only last for the specific duration of your visit and are deleted when you close your browser. Some other Data Technologies remain on your device until you delete them or they expire.

 

One or more Data Technologies may be used on our website and other websites and mobile applications (that may not be our website) by us, by another party on our behalf, or by third parties in accordance with their privacy policies. Data Technologies may be used by us and others, on our behalf and on their own behalf, to transmit information to you or about you and connect information about you from different sources, websites, devices, and mobile applications.

 

Different Data Technologies are used to perform different functions, which are explained below:

·         Essential. Some cookies are essential in order to enable you to move around our website and use its features, such as accessing secure areas of our website. Without these cookies, we cannot enable appropriate content based on the type of device you are using.

·         Analytics. We use Google Analytics ("Analytics Provider") to measure how you interact with our website and to improve your user experience. To learn more about Analytics Provider's privacy practices and opt-out mechanisms, please visit the Analytics Provider's Privacy Policy page at https://policies.google.com/privacy.  Analytics Provider also provides instructions on opting-out of Analytics Provider's analytics at https://policies.google.com/privacy#infodelete.

·         Targeted Advertising. We use cookies to compile information on our users interaction with our website. We use this information to serve ads to you off of our website.

You have a number of choices regarding certain Data Technologies. Most web browsers automatically accept cookies, but you can usually modify your browser's setting to decline cookies if you prefer. You may also be able to instruct your browser to notify you when receiving a new cookie. You may also render some web beacons unusable by rejecting their associated cookies and disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or opting out at the website of the technology provider. If you choose to decline cookies or similar technologies, however, please note that certain features may not function properly or at all as a result. You may be able to adjust the use of advertising identifiers on mobile devices through the settings on your device. Finally, if you do not want to use a uniquely generated telephone number, you may choose not to call us. The Network Advertising Initiative also offers a means to opt-out of a number of advertising cookies. Please visit www.networkadvertising.org to learn more. Note that opting-out does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted-out will no longer deliver ads tailored to your preferences and usage patterns.

 

ASSIGNMENT 

If we sell all or substantially all of our business or sell or transfer all or a material part of our assets, or are otherwise involved in a merger or transfer of all or a substantial part of our business, you grant us the right to transfer and assign all information we have collected and stored via the Services, including personal information, in the course of any such transaction, including to the party or parties involved in the transaction as part of that transaction.

 

 

COLLECTION AND USE OF INFORMATION FROM CHILDREN

Our Services are not intended for children. We do not sell or knowingly collect personal information from minors under 16 years of age, and none of our Services are designed to attract children. In the event that we learn that a person under the age of 16 has provided personal information to us, we will delete such personal information as soon as possible.  

 

 

CERTAIN OPT-OUTS

We provide you the opportunity to opt-out of marketing communications by clicking the "unsubscribe" link in email communications or by contacting us using the contact information provided below. We will process your request as soon as possible in accordance with applicable law, but please be aware that in some circumstances you may receive a few more messages until the unsubscribe is processed.

Additionally, we may send you information regarding our Services, such as information about changes to our policies and other notices and disclosures required by law. Generally, users cannot opt-out of these communications, but they will be primarily informational in nature, rather than promotional.

If you do not want us to use Location Information, you can decline our initial invitation to provide that information or opt out by changing the location services settings on your mobile device. However, please note that certain features may not function properly or at all as a result if you opt out.           

 

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83 entitles California residents that are users of the Services to request certain information, once a year, regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send us an email using the contact information provided below and put "Shine the Light Request" in the subject line of your email.  

 

From January 1, 2020, California Consumers have the following rights:

·         Right to know

You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. Please see above.

 

You have the right to request information about our sale or disclosure for business purposes of your personal information to third parties in the preceding 12 months. Please see above.

 

·         Right to delete

You have the right to request the deletion of your personal information. Please note that notwithstanding your request, California law permits us to retain certain categories of personal information for numerous purposes, including to complete a transaction, to perform a contract between you and Dealership, and to comply with a legal obligation.

 

·         Right to opt-out of sale

You have the right to opt-out of the sale of your personal information to third parties. You can exercise this right through the "Do Not Sell My Personal Information" link in the footer of our website, when such link becomes available on January 1, 2020.

  • Right to non-discrimination

You have the right to not be discriminated against for exercising any of these rights.  If you would like to exercise one or more of the above rights, please contact us using the contact information provided below. You may designate an authorized agent to make a request on your behalf. Such authorized agent must be registered with the California Secretary of State. We may deny a request from an agent that does not submit proof that they have been authorized by you to act on your behalf.

 

We may need to confirm your verifiable consumer request before completing your request, and, for example, may ask for you to confirm data points we already have about you. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

 

HOW WE RESPOND TO DO-NOT-TRACK SIGNALS

We treat user-enabled privacy controls, such as a browser plugin or privacy setting, that communicates or signals the consumer's choice to opt-out of the sale of their personal information, as a valid request to opt-out.

 

 

NOTICE REGARDING PUBLIC POSTING AREAS

Please note that any information you include in a message you post to any public posting area is available to anyone with Internet access. If you do not want people to know your email address, for example, do not include it in any message you post publicly. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION IN PUBLIC POSTING AREAS. DEALERSHIP IS NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE IN PUBLIC POSTING AREAS.

 

 

LINKS 

Our website may contain links to websites not operated by us, as well as third party widgets and applications discussed above. Once you leave our website, we suggest that you review the applicable privacy policy of the third-party website or application and if you have any questions about how these other sites use your information, you should review their policies and contact them directly. We are not responsible for the privacy practices, content or use of any websites or applications other than on our website.  

 

DATA SECURITY

We use commercially reasonable administrative, technical, personnel, and physical security measures designed to safeguard personal information about you in our possession against loss, theft and unauthorized use, disclosure or modification. Of course, despite these measures, we cannot guarantee perfect security of networks, servers and databases we operate or that are operated on our behalf, and no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, Dealership cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Services or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Services. We may post a notice via our website if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

 

INTERNATIONAL DATA TRANSFERS

Dealership is based in the U.S. If you choose to provide us with information, please understand that your personal information may be transferred to and within the U.S. and that we may transfer that information to our affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting from the EU or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal information to the U.S. and other jurisdictions which may not have the same data protection laws as the EU. We put in place appropriate operational, procedural and technical measures in order to ensure the protection of your personal information. You acknowledge you understand that by providing your personal information: (i) your personal information will be used for the uses identified above in accordance with this Policy; and (ii) your personal information may be transferred to and within the U.S. and other jurisdictions as indicated above, in accordance with applicable law.

       

 

CHOICE OF LAW

This Policy has been made in and shall be construed in accordance with the laws of the State of California, without giving effect to any conflict of law principles. Any disputes or claims shall be resolved by a court located in the State of California and you agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.

 

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Policy from time to time. If we make changes, we will revise the effective date at the top of this Policy. If we make material changes to the Policy, we will notify you by placing a prominent notice on our website and/or by sending you an email at the email address we have on file for you. We encourage you to periodically review this Policy to keep up to date on how we are handling your personal information.

 

 

ADDITIONAL FORMATS

Click here https://www.ontariohyundai.com/noticeatcollection.htm to print a copy of our Notice at Collection of Personal Information.

Click here https://www.ontariohyundai.com/privacy.htm to print a copy of this Privacy Policy.

CONTACTING THE DEALERSHIP

If you have questions concerning this Policy or our privacy practices, you may contact us at:        Address - Ontario Hyundai

                        1307 Kettering Drive

                        Ontario, CA 91761

 

Email - MarketingOptOut@oremor.net

Phone - (909) 563-7732  

Privacy

Our dealership takes your privacy seriously and is absolutely committed to safeguarding your privacy online. Because our dealership gathers certain types of information from visitors to our sites, we have developed a privacy statement to help you understand the terms and conditions surrounding the collection and use of that information. This statement discloses the types of information we gather, how it is used, and how you can gain access to and edit any data that we've collected about you at any time.

Guiding Principles

Our dealership respects the privacy of individuals who visit our Web sites, send us e-mail, or participate in features/services we offer online. Accordingly, our policy regarding online privacy has been developed using the following guiding principles:

Our dealership maintains a strict "no-spam" policy. Subscribers to our e-mail services (or any other feature/service found on our Web site) will not receive unsolicited e-mail messages from us. Our dealership collects information online primarily to provide our visitors with a more relevant experience on our sites. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Our dealership will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us (e.g. data will be stored in protected databases on secured servers with restricted access). Our dealership will not share any information you've provided to us with anyone without your consent other than to provide the service you've requested. At the time you register for any such service, you will be notified of, and asked to consent to, the sharing of your information with any particular third party necessary to the provision of the requested service.

Non-Personally Identifiable Data

Anytime you visit our Web site, we may gather certain non-personally identifiable information regarding the means you use to access our site. This information may include the type and version of your browser, your service provider, your IP address and any search engine you may have used to locate the site. We use this information to help diagnose problems with our server, administer the Web site, and compile broad statistical data. In addition, we gather certain navigational information about where you go on our Web sites. This information enables us to determine which areas of the Web sites are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. Such information is gathered by us in the aggregate and will not be associated with a specific individual without that individual's consent.

Information Voluntarily Provided

Any information you provide to us (i.e. name, e-mail address, etc.) when you enroll in one of our E-Mail Reminder Services, request information, or use any of the other interactive portions of our Web sites, is securely maintained on our Web server and internal systems. This information may be used to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. You may opt out of receiving future communications at any time (see opt-out Procedures below). This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region.

Information Collected from Other Sources

To help us better understand and respond to your needs and interests, we may in the future receive information about you from other sources. We will ask any provider of such information to represent and warrant that the information has been gathered and maintained in accordance with all state and federal laws. Any such information will be maintained by us in accordance with the standards set forth in this privacy policy along with other personal information you've provided.

Disclosure of Personal Information

Our dealership understands the importance of your privacy. We collect and maintain the personal information of our consumers for our use and our subsidiaries. We do not sell, rent, or trade consumer information to third parties, other than as described below, and never without your consent. Third parties may collect personally identifiable information about your online activities over time and across different websites when you use this website.

Business Partners

Our dealership may partner with select retailers and other companies at various times to provide expanded services to our site visitors. As part of such a relationship, we may share with these companies the use of certain interactive Web site functions (i.e. the E-Mail Reminder Service). Information provided by site visitors through the use of such interactive functions may be available to both our dealership and our partners.

Agents

Our dealership may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from agents working on our behalf.

Business Transfers

In the event that our dealership sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of our dealership are acquired, consumer information may be transferred as part of the acquisition.

Compliance with Law/Safety

Our dealership may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Web sites, the sites themselves, or the public.

With Consent

Other than as set forth in this Privacy Policy, you will be notified when any personally-identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information.


Online Advertising

When you visit our website, we or other parties such as third-party advertising partners and analytics providers may collect information about your online activity over time and across websites through the use of "cookies" (small files placed on your hard drive that help websites remember your information and settings and which assist us in providing you with a customized browsing experience) or web beacons (also known as web bugs, pixel tags, tracking pixels, or clear gifs). This information may include identifiable information that may permit those parties to serve tailored ads to your computer or device and information such as your Internet Protocol (IP) address, operating system, browser type, address of a referring web site, and activity on our website.

Cookies and web beacons can also be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our web sites. Our dealership uses cookies to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to our web sites. The "help" section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. As our web sites have been designed to take advantage of the use of cookies, should you configure your browser to decline their use, certain features of our web sites may not function correctly and you may be required to renter any user IDs and passwords more frequently.  In addition to the above, information provided by cookies, web beacons, or other devices may be used, among other things, to provide you with a customized browsing experience, provide tailored ads to your computer or device, and to track user actions/behavior on our website.  


Accessing Our Web Sites from Outside of the United States

If you are visiting our Web site from a location outside of the U.S., your connection will be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the U.S.

External Links

Our Web sites contain links to other sites. Our dealership is not responsible for the privacy practices or the content of such Web sites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from one of our Web sites.

Passwords

The personal data record created through your registration with our Web site can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

Public Forums

Our Web sites may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.

Opt-out Procedures

You may always opt-out of receiving future communications from our dealership. Our sites allow users to opt-out of receiving such communications at the point where personal information is requested, or through other means as identified.


Online Tracking

Some browsers incorporate a Do Not Track ("DNT") feature that, when turned on, signals to websites and online services that you do not want to be tracked. There is not yet an accepted standard for how to respond to a DNT signal, and we do not currently respond to DNT signals on this website or on websites where we provide advertisements, content, or other services.

Contacting the Web Sites

If you have questions concerning this Privacy Policy or the practices of these sites, you may contact us.

Effective Date

We may update this privacy policy from time to time. If we make any updates to this privacy policy we will post the revised information on this webpage, with a revised "effective date."

The effective date of this privacy policy is May 18, 2017

 

HYUNDAI MOTOR AMERICA WEBSITE PRIVACY POLICY Effective Date: June 7, 2016 Your privacy is important to Hyundai Motor America ("Hyundai" "we," "us" or "our") and its affiliate companies, as is your trust in Hyundai?s products and services. We strive to protect your online privacy, while providing an enjoyable website experience that provides information, products, and services that are relevant and useful to you. The purpose of this Hyundai Motor America Privacy Policy (this ?Privacy Policy?) is to notify and inform you of how we collect, use and share information through our U.S. websites:HyundaiUSA.com, MyHyundai.com, and certain other Hyundai websites (e.g., hyundaicertified.com) (collectively, the ?Site?). This Privacy Policy describes: ? The information that we collect ? How information is collected ? How we use the information ? How we may share information with third parties ? The security of your information ? Your information choices USER CONSENT AND INCORPORATION PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. By using the Site, you accept the terms of this Privacy Policy and our Terms of Use and consent to our collection, use, disclosure and retention of your information as described in this Privacy Policy. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR TERMS OF USE, THEN PLEASE DO NOT USE THE SITE. VEHICLE TECHNOLOGIES AND SERVICES; THIRD PARTY SITES Vehicle Technologies and Services We also offer certain vehicle technologies and services to make our vehicles safer, more environmentally friendly, more convenient and more fun to drive. Some of these technologies and services collect, use or share information that is collected, generated, recorded or stored by our Hyundai vehicles. This Privacy Policy applies only to the collection, use and sharing of information collected on the Site and does not apply to collection of information by those vehicle technologies and services. Our privacy practices with respect to our vehicle technologies and services are described in our Hyundai Vehicle Owner Privacy Policy and ourBlue Link Service Subscriber Privacy Policy. Should you use such vehicle technologies and services, we encourage you to read the applicable privacy policies. Third Party Sites Hyundai may offer links to or from the Site to other websites within the Hyundai family as well as to websites, services and resources operated by third parties. We offer links to third party websites so that you can conveniently visit our vendors and advertisers or locate other content likely to be of interest to you. We are not responsible for the privacy practices, content or policies of websites operated by third parties and urge you to inquire about their privacy and information sharing practices before providing any Personally Identifiable Information. In the event that you provide Personally Identifiable Information to any third party website or service, you understand that Hyundai is not responsible for such third parties? use or misuse of your Personally Identifiable Information. You further acknowledge and agree that Hyundai shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party website, service or resource. EFFECTIVE DATE AND CHANGES TO PRIVACY POLICY The Effective Date of this Privacy Policy is set forth at the top of this webpage. Hyundai reserves the right to change this Privacy Policy at any time. Hyundai will use, share, and disclose all personal and other user information in accordance with the Privacy Policy in effect at the time the information is collected. We will post any changes to this Privacy Policy on this page so check back frequently so that you are always aware of what information we collect, how we use it and under what circumstances we may disclose it. Continued use of this Site following changes to these terms will mean that you accept the changes. INFORMATION WE COLLECT You can visit the Site to read about our vehicles or use our online tools without providing any Personally Identifiable Information (other than, in some cases, your zip code). You may also choose to participate in activities and obtain services on the Site for which we may collect Personally Identifiable Information. We also collect Non-Personally Identifiable Information automatically when you use the Site. ?Personally Identifiable Information? is information associated with or that may be used to identify or contact a specific person. Personally Identifiable Information includes: (1) contact data (name, address, city, state, zip code, email address and telephone number); (2) demographic data (such as age range, gender, birth month); (3) vehicle information (vehicle identification number (VIN), make, model, model year, selling dealer and date of purchase or lease); and (4) credit card number and payment card information. ?Non-Personally Identifiable Information? is information that, by itself, does not identify the individual, such as the operating system you are using, IP address, the date and time stamp of your visit, referring URLs, your Internet service provider, browser type and related browser data, the pages you visit and purchase history. HOW INFORMATION IS COLLECTED Information You Provide To Us We collect information that you provide to us when you use the Site. The information that we collect and how we process it depends on how you use the Site. We may collect Personally Identifiable Information when you participate in certain activities on the Site or request certain services, including: ? When you register or create an account ? When you make brochure and information requests, order vehicle parts and accessories and request to receive site announcements and special offers ? When you participate in promotional activities, such as surveys, sweepstakes, contests, special events, blogs and chats ? When you contact us ? When you otherwise voluntarily provide your Personally Identifiable Information Information We Collect Automatically We also collect certain information from users of the Site automatically when they visit. We may collect such information in the following ways: Cookies. We may collect certain preference information of website users through the use of cookies, including flash cookies, which are small files stored on your hard drive in order to optimize the design of the Site. Our ?cookies? are only used when you are visiting the Site. Cookies enable us to track and aggregate user behavior data so that we may better target the interests of our users and enhance their experience on the Site. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. Web Analytics and Other Technologies. A number of technologies exist to assess consumer behavior both on-line and off-line. Hyundai may employ a variety of these technologies, including web beacons (see below), web analytics techniques, and other behavior marketing technologies, to assess consumer behavior and to understand how we can better serve our customers. Many of these technologies are provided to Hyundai via third party providers specializing in behavioral marketing and consumer behavior. In the course of using these behavioral marketing technologies, we automatically collect Non-Personally Identifiable Information from you which may be aggregated with other information for analytic purposes. For example, we may use Adobe Omniture and Google Analytics to help analyze how users use the Site. The Google Analytics tool uses cookies to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the Site (including IP address) is transmitted to Google. This information is then used to evaluate visitors? use of the Site and to compile statistical reports on website activity for Hyundai. For more information regarding Google Analytics please visit Google?s website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html. Web Beacons. Some of our web pages, promotional email messages and/or newsletters may contain electronic images known as web beacons, which are also called single-pixel GIFs. Web beacons collect information including a cookie number, time and date of a page view and a description of the page on which the web beacon resides. Web beacons are a technique we may use to enhance and personalize the Site and the products and Services we offer, to provide product information and advertisements that are more relevant to your interests, compile aggregated statistics about the usage of the Site and to track the number of users who have opened and acted upon our promotional email messages. Third Party Advertisers. Some banner ads provided by third parties may be displayed on the Site. These ads contain cookies and may also contain web beacons. Unlike cookies and web beacons used by Hyundai in content it controls on the Site, cookies or web beacons received with banner ads are collected by our advertisers and we do not have access to this information. We use third parties to serve some or all of the advertisements that are placed within the Site and they may use information (not including Personally Identifiable Information) about your visits to the Site and other websites to assist in serving advertisements to you. These companies may employ cookies, web beacons and action tags to measure advertising effectiveness. They may share anonymous information with their clients such as date and time the banner ad was shown you, the specific ad shown and the IP address. Log Files. Like most websites, we collect log information to analyze trends, administer the sites, track users? movement and gather broad demographic information for aggregate use in improving the sites. IP addresses are not linked to personally identifiable information. Information We Obtain From Other Sources Hyundai may also obtain information about you and your vehicle in a number of other ways. For example, we may obtain information about you or your vehicle when you provide it to us at an event such as an auto show, from business reply cards, sweepstakes entries, test-drive incentive applications, surveys, vehicle sales records and other public sources. ? Contact information (name, address, city, state and zip code, email address, telephone number) ? Vehicle information (vehicle identification number (VIN), make, model, model year, selling dealer, date of purchase or lease, etc.) ? Demographic information (age range, marital status, household composition, etc.) ? Non-credit-related marketing information (when you plan to purchase or lease, the vehicle in which you are interested, etc.) ? Relationships you have with Hyundai affiliates and business partners such as XM Satellite Radio and roadside assistance programs In addition, Hyundai dealers (which are all independently owned and operated) and other sources that provide lists of potential vehicle purchasers or current owners may provide to us the information they have regarding you or your vehicle. We use this information to serve your needs through better customer service and to advise you of our products and services. HOW WE USE INFORMATION We may use your information individually or combine it with other information to generate aggregate statistical information. The primary uses of your information include: ? To fulfill a specific product or service you have requested ? To provide product information ? To operate, improve, enhance and personalize the Site and the products and services we offer, and to give each user a more consistent and personalized experience when interacting with us ? To answer your questions or address any complaints you may have made ? To evaluate candidates as they apply for an employment position with Hyundai ? To let you know about special discounts or added vehicle services or functions ? To show advertisements that are more relevant to your interests ? For research and analysis ? For customer service, security, to detect fraud or illegal activities, or and for archival and backup purposes ? To enforce our Terms of Use or other applicable policies HOW WE MAY SHARE INFORMATION WITH THIRD PARTIES Third Party Service Providers, Affiliates and Marketing Partners. Hyundai may share Personally Identifiable Information and Non-Personally Identifiable Information, including website user or vehicle owner information with third parties including our service providers, affiliates, authorized dealers, licensees, suppliers and marketing partners so that they can provide services on our behalf (e.g., brochure fulfillment), show you advertisements about our products and services on their third party sites or so they may use it to offer you other valuable products and services. In addition, user or vehicle owner data may be used by our suppliers to provide services for Hyundai and by our business partners to conduct joint marketing programs with Hyundai. We will not share your Personally Identifiable Information with third parties other than these without your permission. Programs. Hyundai may invite you to participate in promotional activities, such as surveys, sweepstakes, contests, special events, blogs and chats (?Programs?). These Programs are oftentimes co-marketed with an unaffiliated Hyundai business partner. If you participate in a Program, we may use Personally Identifiable Information you provide. For example, we may send you email messages to invite you to join a contest Program. Your Personally Identifiable Information may also be shared with our business partner and may also be used by our business partner if you indicate your interest in receiving communications directly from that company. If you elect to receive communications from our business partner, your information will be used by that company in accordance with its policies and this Privacy Policy will not apply to that company?s use of your information. Sometimes the rules, terms and conditions or disclaimers that apply to a particular Program include information on how we may use the Personally Identifiable Information that you provide to us through your participation in the Program. If there is a conflict between the rules, terms and conditions that apply to a particular Program and this Privacy Policy, those applying to the particular Program will govern. Please review all of the information about a Program before you provide us (or our business partners) with any Personally Identifiable Information. For Audit and Legal Purposes. Hyundai may disclose any Personally Identifiable Information or Non-Personally Identifiable Information collected to any person performing audit, legal, operational or other similar services for Hyundai. Hyundai may also disclose any Personally Identifiable Information or Non-Personally Identifiable Information when required to do so by subpoena, court order, or warrant. Hyundai will also disclose any Personally Identifiable Information or Non-Personally Identifiable Information deemed necessary to protect the safety of an individual, the public, or the security and reliability of Hyundai and the Site. Participating Vendors. Some of our websites offer opportunities to make purchases online from special participating vendors. On websites with online purchase opportunities for products and merchandise, we may also give participating vendors the order information and authorization for the merchant bank. Any time you order from a participating vendor, that vendor will automatically have all the information related to the order. Participating vendors may use that information to advise you directly of other products and offerings that they provide. Credit Card Companies; Third Party Payment Services; Third Party Promotional Sites. As in any transaction, your credit card company will have all relevant information about the name of the vendor, item(s) purchased, date of purchase and total cost. Hyundai will not otherwise provide any Personally Identifiable Information to your credit card company. In some cases, we use third party payment and transaction services to facilitate your transactions and process your orders. In such cases, we will share your Personally Identifiable Information and credit card information with third party payment services companies solely for the purpose of completing the transaction or processing your order. In some cases, we will share your Personally Identifiable Information and credit card information with third parties who may offer you a gift or promotional offer as a result of your interest. Other Third Parties. We may share your Personally Identifiable Information with third parties, such as advertisers, sponsors and other promotional and business partners, only when you have not opted out of receiving communications from third parties. If you wish to opt-out of receiving third party communications, you may exercise this right by following the opt-out procedures contained in any email or written communication Hyundai sends to you or by following the procedures set forth in the ?Unsubscribe or Opt-Out? section of this Privacy Policy. Public Postings. You should be aware that if you voluntarily disclose information, personal or otherwise, online in any community area (whether through Hyundai?s websites or any other service available online), that information can be collected and used by others. Accordingly, you should use caution when sharing any Personally Identifiable Information with others in any community area (whether through Hyundai?s websites or any other service available online). Changes in Corporate Structure. In developing our business, we might sell certain assets, or the company, or parts of it, may be sold, merged or otherwise transferred. In such transactions, user information, whether Personally Identifiable Information or otherwise, may be one of the transferred assets. With Your Consent. Other than the cases above, we won?t disclose your Personally Identifiable Information for any purpose unless you consent to it in some way, including by your continued use of the Site after notice. THE SECURITY OF YOUR INFORMATION We use industry standard security policies, procedures and tools designed to safeguard data submitted through the Site against accidental or intentional loss, theft, unauthorized access, destruction, use, modification and disclosure. However, the security of information transmitted through the Internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the Internet or for changes to or losses of data. Users of the Site are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to password protected or secure areas of any of the Site. In order to protect you and your data, we may suspend your use of any of the Site, without notice, pending an investigation, if any breach of security is suspected. Access to and use of password protected and/or secure areas of any of the Site are restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution. YOUR INFORMATION CHOICES You may choose to share your Personally Identifiable Information with us. However, your participation in using our websites and providing Personally Identifiable Information is completely voluntary. You can unsubscribe and opt-out to certain communications and access, or update and delete your contact information, by contacting us at the email address, number or address specified below. Accessing and Updating Your Information If you register for an account on MyHyundai.com, you can access and update certain information we have relating to your online account by signing into your account and going to the ?My Account? section of the Site. You may also update or delete your contact information by emailing us atconsumeraffairs@hmausa.com, by calling (800) 633-5151 or by writing us directly at: Hyundai Motor America/Phoenix, P.O. Box 83835, Phoenix, AZ 85071-3835. Unsubscribe Or Opt-Out Hyundai offers you the opportunity to opt-out from receiving promotional email or mail from Hyundai about our products and services. ? For email, you may opt-out at any time by using the unsubscribe mechanism within the email. The unsubscribe mechanism allows you to manage your subscription preferences to email alerts and special offers. Notwithstanding the above, this mechanism does not allow you to opt-out of receiving transactional email, such as registration confirmation, vehicle updates and responses to direct requests. ? For calls or direct mail, you may opt out at consumeraffairs@hmausa.com or by calling (800) 633-5151. ? If the information you have provided will be available to third parties for marketing purposes, you will also be given the opportunity to opt-out from this practice at consumeraffairs@hmausa.com or by calling (800) 633-5151. ? You also may write to us directly if you wish to: (a) ask that we not share your Personally Identifiable Information with third parties for marketing purposes; or (b) opt out or request that we cease sending you promotional or other information via calls, mail or email. Such written requests should be sent to Hyundai Motor America/Phoenix, P.O. Box 83835, Phoenix, AZ 85071-3835. At the time information is collected from you, other choices you have about how the information may be used may be explained. If you have opted out of receiving future emails from us, we will implement your opt-out request within ten (10) business days of receiving the opt-out request. If you have opted out of receiving future promotional materials by regular mail, we will implement your opt-out request within a commercially reasonable time. In those instances, we will retain your information in a ?do not promote? file in our database, and you will receive no further communications from us as required by law. YOUR CALIFORNIA PRIVACY RIGHTS Under California Civil Code Section 1798.83, also known as Senate Bill 27, or ?Shine the Light? law California residents with whom we have an established business relationship are entitled to request and receive, free of charge, once per calendar year, a copy of Hyundai?s California Information Sharing Disclosure Notice about the customer information we shared, if any, with other businesses for their own direct marketing uses in the previous calendar year. You may call (800) 633-5151 or email us atconsumeraffairs@hmausa.com to request a copy. We will provide the requested information to you at your email address in response. Please be aware that not all information sharing is covered by the ?Shine the Light? law requirements and only information on covered sharing will be included in our response. CHILDREN?S PRIVACY We do not knowingly collect or maintain Personally Identifiable Information from any person under the age of thirteen (13) as they are not of driving age. No parts of our Services are directed to or designed to attract anyone under the age of thirteen (13). DO NOT TRACK The Site does not support Do Not Track at this time. Do Not Track (DNT) is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit donottrack.us. CLASS ACTION WAIVER You may only resolve disputes with us on an individual basis and may not bring and expressly waive bringing a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed. GENERAL PROVISIONS All matters relating to the Site are governed by the laws of the State of California in the United States irrespective of its conflicts of laws provisions. In the event that Hyundai wishes to pursue legal action against you, it may bring such legal action in any federal or state court having jurisdiction. Lawsuits against Hyundai must be brought in federal or state court in Orange County, California. HOW TO CONTACT US WITH QUESTIONS Please email us at consumeraffairs@hmausa.com, call us at (800) 633-5151, or write us at Hyundai Motor America/Phoenix, P.O. Box 83835, Phoenix, AZ 85071-3835 if you have any questions about this Privacy Policy.

Contact

Ontario Hyundai

1307 Kettering Drive
Directions Ontario, CA 91761

  • Sales: (888) 653-8231
  • Service: (888) 348-4964
  • Parts: (888) 348-4964

Hours

  • Monday 8:30AM - 9:00PM
  • Tuesday 8:30AM - 9:00PM
  • Wednesday 8:30AM - 9:00PM
  • Thursday 8:30AM - 9:00PM
  • Friday 8:30AM - 9:00PM
  • Saturday 8:30AM - 9:00PM
  • Sunday 9:00AM - 8:00PM